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Tropical Cyclone Jasper (QLD) & Severe Weather & Flooding (NSW)

Tropical Cyclone Jasper (QLD) & Severe Weather & Flooding (NSW)

Posted 19 December 2023

Has your home or business been impacted by the cyclone in QLD or severe weather or flooding in NSW?

If you have an IBA home loan or business finance product and have been impacted by these weather events, we want to reassure you and your family that IBA is here in times of need.

Customers impacted by the recent natural disasters can apply for an emergency natural disaster relief grant – $5,000 for IBA business finance customers and/or $2,000 for IBA home loan customers.

All eligible customers should have received a direct link via SMS or email with information about how to apply. Applications accepted until midnight 2 February 2024, or until funds are exhausted (whichever comes first).

While applications are open, please note that due to the holiday closure period, all eligible payments of the Natural Disaster Relief Grant will be delayed until after our offices reopen on Wednesday 3 January 2024.

Additional information and resource links are below: