IBA acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea, and community. We pay our respects to them and their cultures, to the Elders past, present, and emerging.
Aboriginal and Torres Strait Islander people should be aware that this website may contain images, names and voices of deceased people.

Helping you get the most out of your IBA home loan

If you currently have a home loan with IBA, there are many ways that our team can help you:

  • Understanding your account
    If you would like information on your account balance, repayments, interest rates or to update any of your personal information, please get in touch so we can assist.
  • Managing payments
    We understand that things happen from time to time that make it difficult for you to afford your payments. When this happens, the important thing is to contact us immediately so we can help you get control and prevent it from becoming a bigger problem.  If you need to discuss your payments with an IBA Home Loan Officer, get in touch immediately.
  • Selling your home
    If you are thinking of selling your home, please get in touch to obtain an indication of the amount you will be required to pay to discharge your loan.
  • Refinancing
    Refinancing with another provider can be a great thing as you may be able to get access to a range of additional financial products not offered by IBA, such as interest offset savings accounts and loans with redraw facilities. If you are looking at refinancing options, get in touch so we can help you with your planning.
  • Banking partnerships
    IBA has partnered with like-minded banks to help customers transition to and access the benefits of mainstream finance. Read how IBA’s Banking Partnership could help.
  • Vacating your home
    We understand that circumstances may come up where you need to temporarily move out of your home – for example, a temporary job transfer – and you may wish to rent out your home while you are absent. Home loans with IBA are given on the condition that you live in the home, so if you plan to vacate (even for a short period) it’s important that you get in touch so we can discuss the situation.
  • Paying off your loan faster
    Did you know that by making even small additional repayments each month, you can repay your loan years quicker? Or that by paying your monthly loan repayment every two weeks instead of each month, you actually pay the equivalent of one extra monthly repayment per year? If you would like to find out more about how to pay your loan off faster, get in touch with us today.

IBA also has a large number of resources and workshops available to help you throughout the life of your loan. Click through the resources below and get in touch with us if you would like to organise a workshop for your local area.