Indigenous Business Australia is an organisation with a specific purpose. We exist to assist Aboriginal and Torres Strait Islander people achieve self-management, self-sufficiency and economic empowerment.
We have a clear vision to help build a nation where Aboriginal and Torres Strait Islander people are economically independent and an integral part of the economy. But we understand that in order to achieve this our impact needs to extend beyond pure economic outcomes through homeownership, business support and investment opportunities, and help to generate positive social and cultural impacts as well.
In 2019, IBA partnered with Indigenous evaluation expert Dr. Kevin Dolman (Eastern Arrernte) to develop an Impact Framework for the purpose of deepening the understanding of IBA’s social, economic and cultural impacts as experienced by our customers. This framework guides how we monitor, evaluate and report on the impact of our activities, but also help us adapt our products and services to maximise the positive impacts for our customers and the broader Australian community into the future.
In partnership with Dr. Dolman and Professor Sheree Cairney from the Interplay Project, IBA undertook its inaugural impact research project throughout 2020. This Impact Report aims to distill eight months of research, survey responses from 1,238 customers and 15 hours of in-depth interviews into an accessible and useful document. Every attempt has been made to ensure this report follows the guiding principles of being credible, useful, ethical and transparent, as outlined in the Productivity Commissioner's Indigenous Evaluation Strategy, as well as the Guidelines for Ethical Research in Australian Indigenous Studies as outlined by the Australian Institute of Aboriginal and Torres Strait Islander Studies.
Finally, it is important to note that like all research of this kind, the depth of our understanding and actions we should take will grow from strength to strength over time. IBA is deeply committed to undertaking this research and producing an Impact Report on a yearly basis he findings contained in this report help deepen our understanding and guide us on how to work alongside our customers to ensure that they experience positive impacts in the short, medium and long term.
Beau and Jess built their first home together in NSW with a construction loan from IBA. They moved in the week before their wedding and will celebrate their first Christmas in the home. They got to build it the way they wanted.
Find out more out IBA's regional home package at www.iba.gov.au/build
HOME OWNERSHIP IMPACT
"I JUST THANK GOD THAT IBA IS THERE, THAT I COULD ACCESS THEM WHEN I NEEDED TO AND WE'VE GOT THE HOME THAT WE'VE GOT."
- IBA HOME OWNERSHIP CUSTOMER
The IBA 2020 Impact Report found the following impacts are being generated by the Home Ownership program:
Key impacts generated by IBA:
The strongest impacts for Home Ownership customers are to culture, empowerment, financial resilience and well-being. These impacts are manifested through being a role model for family and community, and moving away from poverty and renting into an empowered position of financial
Key positive themes: Support and care from IBA staff help to create lasting positive impacts for customers.
Key negative themes: Red tape and uncertain expectations.
Key drivers for impact: The support and care customers experienced in their relationships with IBA is the key driver for both direct and indirect impact. This includes an increased sense of personal capability to manage personal finances, care for family, practice culture, navigate financial instability through uncertain times.
Michael Weir is the founder of Sacred Era - a street wear label spreading the word on Aboriginal and Torres Strait Islander culture and history.
BUSINESS SOLUTIONS IMPACT
"I'TS THE FIRST TIME IN MY LIFE I'M SUPPORTING MYSELF AND IT'S ALL COME ABOUT BECAUSE I WAS ABLE TO TAKE MYSELF SERIOUSLY AS A CREATOR, WHICH HAPPENED BECAUSE OF IBA."
- IBA BUSINESS SOLUTIONS CUSTOMER
The IBA 2020 Impact Report found the following impacts are being generated by the Business Solutions program:
Key impacts generated by IBA:
The strongest impacts for Business Solutions customers are significant personal growth, learning business skills, increased wealth.
Key positive themes: When an needs-focused approach is taken, customers report positive impacts. Younger females also reported high levels of IBA support.
Key negative themes: Low responsiveness, bureaucracy, red tape and uncertain expectations and when an product-focused approach is taken, customers report negative impacts.
Key drivers for impact: Both positive and negative impacts primarily relate to the experience customers have with IBA staff, positive experiences are driven from a needs-focused approach and negative experiences driven from a products-focused approach.
Indigenous Business Australia (IBA) provided the funding to construct two state-of-the-art commercial satellite ground stations in Alice Springs. The facility is the first development of its kind on Aboriginal owned land and transforms Australia’s capability in earth observation.
Built, project-managed and owned by Indigenous companies – the Centre for Appropriate Technology (CfAT) and its subsidiaries Ekistica Ltd and CfAT Satellite Enterprises, as well as Ingerreke Commercial who laid the concrete foundations in December. The facility forms part of a global network of ground stations operated by Viasat Inc called Real Time Earth.
INVESTMENTS AND ASSET MANAGEMENT IMPACT
"HOW MANY KIDS HAVE WE GOT IN SCHOOL THIS YEAR, HOW MANY EMPLOYEES HAVE WE GOT TO WORK AND OFF WELFARE, HOW MUCH HAVE WE DEVELOPED IN THE PAST 12 MONTHS... YOU ADD ALL THAT UP AND THAT TELLS YOU HOW SUCCESSFUL WE'VE BEEN."
- IBA INVESTMENTS AND ASSET MANAGEMENT CUSTOMER
The IBA 2020 Impact Report found the following impacts are being generated by the Investments and Asset Management program:
Key impact drivers used by IBA:
Positive social impact
Significant positive economic impact
Positive cultural impact