IBA Level 5 ($103,843 - $115,131)
Location: Townsville
Indigenous Business Australia partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.
We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.
Our staff are invested, informed, responsive, respectful and connected.
The Business Development team supports aspiring entrepreneurs, start-ups and established businesses to develop their capabilities and take full advantage of their opportunities. The team also assists Indigenous entrepreneurs and businesses to develop financial proposals, risk management plans and finance applications.
Role:
The Senior Business Development Officer reports to the Team Leader, Business Development. They will have responsibility for the development of commercial credit submissions to the Credit Assessment team, as well as identifying and engaging Business Support opportunities. The Senior Business Development Officer will work with a significant degree of independence and under limited supervision and direction.
Duties:
- Develop and maintain professional understanding of the sector customer base to build and manage networks of stakeholders, working partnerships and external resources to identify and build a pipeline of potential customers who are aspiring, start-up or existing business operators.
- Respond to customer enquiries or internal referrals
- Meet with and work closely with customers to assess their business readiness and establish a development pathway into business.
- Analyse customers’ requirements and manage all customer communication by performing activities to ensure timely responses and a high level of service.
- Provide guidance and linkages to resources that support customers' development of personal characteristics, capabilities, industry knowledge and understanding of the principles necessary to establish and operate a viable business.
- Analyse and interpret customers’ financial statements and evaluation of supporting documents.
- Review applications for business loans to ensure they meet IBA standards.
- Develop commercial credit submissions to the Credit Assessment Team.
- Comply with IBA policies and procedures.
- Other duties as required.
Required capabilities:
These are essential unless otherwise indicated.
- Displays Aboriginal and Torres Strait Islander cultural capability:
- Awareness and understanding of Aboriginal and Torres Strait Islander societies and culture as well as the demonstrated ability to liaise, communicate and negotiate sensitively and effectively with Indigenous individuals and communities.
- Awareness and understanding of Australian Indigenous issues particularly as they relate to small business.
- Demonstrated experience, knowledge and understanding of commercial lending and credit assessment with ability to write, assess and manage credit applications, as well as to undertake financial analysis to evaluate businesses, projects and budgets, and provide guidance to customers.
- Significant level of business acumen and demonstrated experience, knowledge and understanding of:
- business concepts/operations/management; and
- small business start-up and development; and
- risk identification, assessment, control, mitigation, monitoring & control.
- Demonstrated experience and significant ability to build beneficial working relationships with stakeholders & customers, having a significant level of customer focus, commitment to quality customer service and the customer being at the centre of everything.
- Demonstrated experience and significant ability to be an effective team member and work under limited supervision and direction.
- Significant personal drive and integrity including:
- Professionalism and probity.
- Engaging with risk and showing personal courage.
- Ability to follow instructions and directions and complete tasks.
- Ability to learn quickly and have good attention to detail.
- Adapt well to changing requirements and information.
- Strong time and task management.
- Strong organisational skills.
- Promoting and adopting a positive & balanced approach to work.
- Self-awareness and commitment to personal development.
- High degree of proficiency in Microsoft suite of products - primarily Word, Excel and Outlook.
Prerequisite requirements:
- Current driver's licence.
- Willingness and ability to undertake regional and remote travel as required, including overnight absences at least once each month.
Reference documentation: www.iba.gov.au
- About Us – Our Values
- About Us – Working at IBA
- About Us – News and Publications – Annual Reports
Further enquiries: Niel Barry, email: niel.barry@iba.gov.au or Phone: 0447 192 366
Applications: Online via Jobs - Indigenous Business Australia (iba.gov.au) or mail to: IBA Recruitment, PO Box 650, Fyshwick ACT 2609
- Resume
- One page pitch addressing “Required Capabilities” and interest in the role
Please note: Emailed applications will not be accepted, nor will applications from recruitment agencies.
Closing date: 11/01/2026
'This position is being advertised under provisions of the Racial Discrimination Act 1975 that enable affirmative measures to identify opportunities as open only to Aboriginal and Torres Strait Islander applicants'
