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natural disaster relief for our home loan customers

Our IBA home loan customers impacted by recent severe weather events and flooding in parts of Qld, NSW and WA, can apply for a natural disaster relief grant of $2,000.

Applications for the below areas affected by Cylone Alfred will be accepted until midnight 11 April 2025, or until funds are exhausted (whichever comes first).

NSW

Armidale, Ballina, Bellingen, Byron, Clarence Valley, Coffs Harbour, Dungog, Glen Innes Severn, Kempsey, Kyogle, Lismore, Lord Howe Island, Mid-Coast, Nambucca, Port Macquarie-Hastings, Richmond Valley, Tenterfield, Tweed, Unincorporated NSW

QLD

Brisbane, Fraser Coast, Gold Coast, Gympie, Ipswich, Lockyer Valley, Logan, Moreton Bay, Noosa, Redland, Scenic Rim, Somerset, Southern Downs

 


Applications for Natural Disaster Relief grants for affected customers in the following areas are accepted until midnight 31 March 2025, or until funds are exhausted (whichever comes first).

WA

Karratha, East Pilbara, Port Headland

 

Applications for Natural Disaster Relief grants for affected customers in the following areas are accepted until midnight 21 March 2025, or until funds are exhausted (whichever comes first).

QLD 

Burdekin, Cassowary Coast, Cairns, Charters Towers, Hinchinbrook, Palm Island, Tablelands, Townsville.

 NSW

Blacktown, Cessnock, Dungog, Hawkesbury, Hornsby, Ku-ring-gai, Lake Macquarie, Maitland, Mid-Coast, Newcastle, Northern Beaches, Port Stephens, Singleton, Snowy Valley, Upper Hunter, Wagga Wagga, Wingecarribee.

Please fill in the form below to apply.
Note that after you submit your details to us you will be asked to provide photo evidence of the direct impact to your home. We will be in contact with you to discuss the details of your application and any evidence required.

Name(Required)
Address(Required)
Are you an existing IBA customer?(Required)
Please note the disaster relief is for current IBA home loan and business finance customers only.
Is your home in a natural disaster affected location?(Required)
Has your home been directly impacted by the natural disasters?(Required)
Do you have authority from your co-borrower(s) to provide information to IBA and to receive communications on their behalf?(Required)
If we need to contact you directly about this application, what is your preferred contact time?(Required)
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