The quickest way to find information about your IBA home loan is through MyIBA, including account balance, repayments, interest rate, or to update your personal information and make other enquiries.
If you need to speak with us directly about your home loan, the quickest way to get in touch is by calling 1800 107 107 option 1, then option 2.
- Managing payments
We understand that things happen from time to time that make it difficult for you to afford your repayments. When this happens, the important thing is to contact us immediately so we can help you get control and prevent it from becoming a bigger problem. If you need to discuss your repayments, call us immediately on 1800 107 107 (option 1, then option 2). - Selling your home or refinancing
If you are thinking of selling your home or refinancing with another provider, you can request an indicative payout figure and access your home loan statement via MyIBA. - Banking partnerships
IBA has partnered with like-minded banks to help customers transition to and access the benefits of mainstream finance. Read how IBA’s Banking Partnership could help. - Vacating your home
We understand that circumstances may come up where you need to temporarily move out of your home – for example, a temporary job transfer – and you may wish to rent out your home while you are absent. Home loans with IBA are given on the condition that you live in the home, so if you plan to vacate (even for a short period) let us know via MyIBA or give us a call on 1800 107 107 option 1, then option 2. - Paying off your loan faster
Did you know that by making even small additional repayments each month, you can repay your loan years quicker? Or that by paying your monthly loan repayment every two weeks instead of each month, you actually pay the equivalent of one extra monthly repayment per year?
IBA also has a large number of resources and information sessions available to help you throughout the life of your loan. Register to attend one of our upcoming information sessions here.
