IBA acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea, and community. We pay our respects to them and their cultures, to the Elders past, present, and emerging.
Aboriginal and Torres Strait Islander people should be aware that this website may contain images, names and voices of deceased people.

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We take your feedback/complaint seriously and are constantly striving to provide the best possible service, so If you’re unhappy about something we’ve done – or perhaps not done – please give us the opportunity to put things right. Our Complaints Officer will contact you within 5 working days to discuss your matter further.