Our impact
IBA has been at the forefront of measuring the impact of our activities from the perspective of Aboriginal and Torres Strait Islander people.
We measure the impact of our products and services by asking our customers how they define success from their own perspective.
Our impact reports show that when we distribute capital in a targeted way, it can positively influence and lead to measurable improvements in financial wellbeing for Aboriginal and Torres Strait Islander people.
Impact Report 2024: Pathways to financial wellbeing
The theme of our latest impact report is ‘pathways to financial wellbeing’.
The research shows that our supported finance model can deliver long-term benefits in financial wellbeing for Aboriginal and Torres Strait Islander people, and therefore wellbeing overall, even after customers have moved on from IBA.
By fostering financial wellbeing, and therefore stability, security, and quality of life, we aim to provide meaningful support that empowers individuals and strengthens communities.
View the highlights version of the report OR view the full report below:
Case study reports
The Impact Report 2024 included community research across five case study locations covering metropolitan, regional, and remote communities.
Brief reports outlining the results for the five case study locations are available below:
Segment reports
As part of the Impact Report 2024, we identified five attitudinal segments. A brief report on each segment is available below:
Previous impact reports
Our impact is recorded and researched over time – it’s our goal to deepen our understanding and increase these positive impacts for years to come.
Our previously published impact reports identify the economic, social, and cultural impacts of our activities.
Follow the links below to view the previous reports.
Pathways reports
Our Pathways reports aim to provide a comprehensive understanding of the progress and challenges faced by Aboriginal and Torres Strait Islander communities. These reports offer insights into growth trends and identify gaps in support. The overarching goal is to inform strategies that can better support First Nations people in achieving secure, affordable housing and successful business ventures.
Follow the links below to view the pathways reports:
ESG Strategy
The wellbeing of customers and the prosperity of the communities we work with are fundamental to delivering our purpose. Wellbeing for Aboriginal and Torres Strait Islander people extends beyond individual satisfaction and physical health. It includes deep connections to Country, culture, and community. This is central to our approach to measuring and reporting on impact and the way we manage Environmental, Social, and Governance (ESG) risks and opportunities.
View the IBA EGS Strategy 2024-28 here.