IBA Level 5 $99,849 - $110,703 plus 15.4% superannuation
Perth, Melbourne, Sydney, Broome, Adelaide, Cairns or Brisbane
Through the Business Development and Assistance Program, administered by the Business Solutions Branch, IBA helps Aboriginal and Torres Strait Islander peoples to start, acquire and grow commercially viable businesses by providing pre-business guidance, business finance, business development and business support at all stages of the business life cycle.
The Relationship Management Team oversees the IBA Enterprises’ business customer loan portfolio.
About the role
The Relationship Manager reports to the Team Leader and manages a portfolio of small to medium size businesses (and their loans) during any stage of the business and loan life cycle. This is done in accordance with IBA policy and procedure and with particular emphasis on improving emphasis on monitoring and supporting business performance, identifying, and supporting business growth strategies and credit risk management activities.
What you’ll bring to the team
- Significant level of personal drive and integrity.
- Strong portfolio management and customer service skills.
- High level of business acumen with an understanding of small and medium size businesses concepts, operations and management.
- Significant ability to understand and adapt to an audience to negotiate confidently and communicate with influence, clarity.
- Extensive knowledge of legal concepts together with a strong working understanding of commercial transactions, securities and litigation processes.
- Independent and results focused team player.
- Proficiency in Microsoft suite of products - primarily Word, Excel and Outlook.
What the key responsibilities are:
- Manage a portfolio of customers, who are operating small to medium size businesses (and their loans) with limited supervision.
- Engage customers to understand businesses’ performance and identify opportunities for growth and areas for business improvement including customer business acumen.
- Collect, analyse and manage financial statements, reports and other information ensuring accuracy.
- Identify, track and manage business risk and customer performance.
- Manage arrears, non-performing loans, turnaround and voluntarily exit processes.
- Co-ordinate loan documentation and drawdown processes ensuring customers are supported throughout.
- Co-ordinate and prepare briefings, reports and submissions correspondence of a complex nature.
- Other duties as required.
What you will get in return
- A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.
- 4% employer contribution to superannuation.
- Not-for-profit status, with access to Salary Packaging.
- 4 weeks annual leave, with half pay annual leave and purchased leave available.
- Christmas close down without leave deduction.
- Flexible working hours.
- 18 days personal/carers leave.
- Paid volunteer leave.
Reference documentation:
Further enquiries: Please contact Michael Lee at michael.lee@iba.gov.au or call 07 3008 8309.
Applications: Online via form below
Or mail to: IBA Recruitment, PO Box 650, Fyshwick ACT 2609
- Resume
- Maximum 800 words addressing the Required Capabilities
Closing date: 4 February 2025
Please note: Applications sent by email will not be accepted.
If you have any issues in filling out the form below, please contact ibarecruitment@iba.gov.au
